Being Safe on Your Holidays at the Wiesenhof

Special times require special measures. The well-being and safety of our guests and employees is our utmost priority. We have therefore summarized our general conditions for safe holidays.

As of 25.09.2020, the German Government has issued a travel warning for Tirol.

A travel warning is not a travel ban! 

Travelling to and from Tirol is possible at any time.

Quick check-in with our online registration form: Let us know your wishes before you arrive.

PCR tests:

To ensure an uncomplicated journey home to Germany, our reception team will be happy to arrange an appointment with our general practitioner in Pertisau (against fee). Dr. Helmut Danzl, Pertisau, Tel. + 43 (5243) 5535

Measures and recommendations for our common health and safety:

  • Maintain a minimum distance of 1 metre to other people.
  • We refrain from shaking hands, but welcome you as usual with a warm smile.
  • Wearing mouth and nose protection in public areas at your own responsibility.
  • Sneezing or coughing into the crook of your arm or handkerchief.
  • Wash and disinfect hands several times a day.
  • Cleanliness and hygiene have always been a top priority at the Wiesenhof.
  • Public areas are cleaned and disinfected several times a day.
  • Disinfection dispensers are available in the public areas.
  • Furthermore, we regularly ventilate all rooms with fresh sea and mountain air.
  • All our facilities at the KARWENDEL SPA are open.
  • Observance of the minimum distance in the entire wellness area.
  • Limited number of people in the sauna to adhere to the distancing rule.
  • Treatments and massages are carried out in compliance with the hygiene standards.
  • Sufficient hand disinfectant dispensers are distributed throughout the hotel. We ask all guests to wash and disinfect their hands regularly.
  • Fortunately we do not have to do without our Wiesenhof buffet. Here, too, a number of regulations have to be followed.

In case of corona-related travel warnings a free cancellation is possible.

Extended cancellation conditions in these special times:

  • up to 14 days prior to arrival cancellation is possible free of charge,
  • until 7 days before arrival the cancellation fee is 75% of the total package price,
  • for cancellations less than 7 days before arrival 100% of the total package price will be charged.

To avoid any inconvenience, we recommend that you take out our cancellation insurance which also covers cancellation costs for Covid-19 illnesses. Click here for more information.