Privacy Policy

The Wiesenhof collects information about our website visitors so that we can provide an experience that is tailored to your preferences. We are committed to protecting the privacy of personal data collected from you in the course of your use of this website.

We use the personal data provided by you exclusively for the purpose of technical administration of the web pages and to fulfil your wishes and requirements, which usually means answering your inquiry and sending you holiday offers from Hotel Wiesenhof via e-mail.

When you access our website, information of a general nature is automatically collected. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your internet service provider and similar data. This is exclusively information which does not allow any conclusions to be drawn about your person. This information is technically necessary in order to correctly deliver the contents of websites requested by you and is mandatory when using the internet. Anonymous information of this kind is statistically evaluated by us in order to optimize our internet presence and the technology behind it.

To protect the security of your data during transmission, we use state-of-the-art encryption procedures (e.g. SSL) via HTTPS.

If you inquire about a room or an offer via the form on the website or by e-mail, the data you send via the web form will be forwarded directly to the Hotel Wiesenhof in Pertisau am Achensee. You will then receive an offer in accordance with your request by e-mail.

When registering to receive our newsletter, the data you provide will be used exclusively for this purpose. Subscribers may also be notified by e-mail of circumstances relevant to the service or registration (e.g. changes to the newsletter offer or technical circumstances). For an effective registration we need a valid e-mail address. In order to verify that a registration is actually made by the owner of an e-mail address, we use the “double-opt-in” procedure. For this purpose, we log the subscription of the newsletter, the confirmation e-mail and the receipt of the requested answer. Further data will not be collected. The data will be used exclusively for sending the newsletter and will not be passed on to third parties. You can withdraw your consent to the storage of your personal data and their use for receiving e-mail newsletters at any time. In each newsletter you will find an unsubscribe link. You can also unsubscribe by sending an email to info@wiesenhof.at.

This website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website is generally transmitted to a server of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). Due to the activation of IP-anonymization on these websites, your IP address will be shortened by Google before. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage. The IP address transmitted by your browser within the framework of Google Analytics is not combined with other data from Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link Browser Add On to deactivate Google Analytics

 

Our website uses Google Conversion Tracking. If you have reached our website via an advertisement placed by Google, Google Adwords will set a cookie on your computer. The conversion tracking cookie is set when a user clicks on an ad served by Google. These cookies expire after 30 days and are not personally identifiable. If the user visits certain pages on our site and the cookie hasn’t expired, we and Google can tell that the user clicked the ad and was redirected to that page. Each Google AdWords customer receives a different cookie. As a result, cookies cannot be tracked across the websites of AdWords customers. The information collected through the conversion cookie is used to compile conversion statistics for advertisers who have opted in to conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users. If you do not wish to participate in tracking, you can refuse to accept cookies by changing your browser settings to disable automatic placement of cookies or to set your browser to block cookies from the domain “googleleadservices.com”. Please note that you may not delete the opt-out cookies unless you wish to record measurement data. If you have deleted all your cookies in your browser, you have to set the respective opt-out cookie again.

Further information on data use by Google, setting and objection options, can be found in the Google privacy policy (https://policies.google.com/technologies/ads) and in the settings for the display of advertising by Google (https://adssettings.google.com/authenticated).

This website uses the remarketing feature of Google Inc. to deliver interest-based ads to website visitors within the Google advertising network. A so-called “cookie” is stored in the visitor’s browser, which makes it possible to recognize the visitor when they visit websites that belong to the Google advertising network. On these pages the visitor may be presented with advertisements relating to content that the visitor has previously viewed on websites that use Google’s remarketing function. According to its own statements, Google does not collect any personal data during this process. If you still do not wish to use Google’s remarketing function, you can deactivate it by making the appropriate settings at http://www.google.com/settings/ads. Alternatively, you can disable the use of cookies for interest-based advertising via the advertising network initiative by following the instructions at http://www.networkadvertising.org/managing/opt_out.asp.

For more information about Google’s use of your information, including how to opt-out and opt-in options, please refer to Google’s Privacy Policy (https://policies.google.com/technologies/ads) and Google’s advertising display settings (https://adssettings.google.com/authenticated).

We offer online services on various social media platforms in order to provide information and to be able to contact you. We have no influence on the processing of personal data by the respective platform operator. As a rule, when you visit our social media offers, the platform operator stores cookies in your browser, in which your usage behaviour or interests are stored for market research and advertising purposes. The user profiles obtained in this way – usually across different devices – are used by the platform operators to display personalised advertising. Persons who are not registered as users on the respective social media platform may also be affected by the data processing. Under certain circumstances, your data may be processed outside the area of the European Union, which may make it difficult to enforce your rights. When selecting such social media platforms, however, we make sure that the operators are committed to complying with EU data protection standards. The processing of your personal data when you visit one of our social media offerings is based on our legitimate interest in a diverse external presentation of our company and the use of an effective information opportunity and communication with you. The legal basis for this is Art. 6 para. 1 lit. f GDPR. Under certain circumstances, you may also have given your consent to a platform operator for data processing, in which case the legal basis is Art. 6 para. 1 lit. a GDPR. Detailed information on data processing in connection with the use of our social media offers, opt-out options and the assertion of information rights can be obtained from the data protection declaration of the respective platform operator.

Facebook

Supplier: Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Irland
The data processing is based on an agreement on the joint processing of personal data pursuant to Art. 26 GDPR.
Privacy policy: https://www.facebook.com/about/privacy/ 
Opt-Out: https://www.facebook.com/settings?tab=ads

Youtube

Supplier: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland
Privacy policy: https://policies.google.com/privacy 
Opt-Out: https://adssettings.google.com/authenticated

Instagram

Supplier: Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA
Privacy policy: http://instagram.com/about/legal/privacy
Opt-Out: http://instagram.com/about/legal/privacy

If you make an online booking on our website, this is done through the online reservation system or booking system Kognitiv, located at 1070 Vienna, Neubaugasse 10/15 (Austria). All data entered by you is always transmitted in encrypted form. Our contractual partner has committed themselves to handling the data transmitted to us in a manner compatible with data protection and will take all organisational and technical measures to protect your data. A data transfer via this service to us is carried out using SSL encryption and is therefore considered secure. However, we have no knowledge of whether a cookie is set when calling up and using this component (booking system) of Kognitiv or which user information is transferred to the servers of Kognitiv.

We reserve the right to occasionally adapt this privacy policy so that it always complies with current legal requirements or to implement changes to our services in the data protection declaration, e.g. when introducing new services. The new privacy policy will then apply for your next visit.

You have the right to receive information about your personal data stored by us at any time. You also have the right to correct, block or, apart from the mandatory data storage for business transactions, have your personal data deleted. Please contact us using the contact details below. To ensure that data can be blocked at any time, this data must be kept in a block file for control purposes. You can also request the deletion of the data, as far as no legal archiving obligation exists. If such an obligation exists, we will block your data on request. You can make changes or withdraw your consent by notifying us accordingly with future effect. If you believe that your rights have been violated, you can file a complaint at the regulating authority. In Austria, this is the Austrian Data Protection Authority.